Little Stars Day Care: Enrolment Website with Online Tour Booking

Little Stars Day Care is a family-run centre that, like many small childcare providers, relied almost entirely on phone calls and paper forms to manage enquiries and enrolments. Parents interested in the centre had no way to browse programs, check fees or see availability without picking up the phone during business hours, and if they called after hours or on a weekend, they simply had to wait, or look elsewhere. Behind the scenes, things weren't much easier for staff. Enrolment forms were filled out by hand, on paper, in the centre, then manually re-entered into spreadsheets or filing systems later. Repeat questions about program structure, daily routines and pricing ate into time that could have gone toward the children in their care. There was no central record of who had enquired, who had toured, and who was ready to enrol, so follow-ups depended on memory and sticky notes rather than any reliable system. Problem statement: The centre was losing prospective families who wanted quick answers outside business hours and simply moved on to a competitor who was easier to reach online. At the same time, staff were spending hours each week re-entering handwritten enrolment forms by hand, time that added up quickly across a busy season and pulled attention away from the children and families already at the centre. To address this, we built a warm, mobile-friendly website designed around how parents actually search for and evaluate childcare. Clear program pages lay out age groups, routines and fees upfront, so parents get real answers before they ever need to call. An online enquiry and tour-booking system lets parents request a visit at any hour, with available slots shown clearly and confirmations sent automatically. On the staff side, a simple admin panel brings every enquiry, booking and enrolment form into one place, replacing the paper trail with a system the team can search, filter and act on in minutes rather than hours.